IKIMO — Privacy Policy

Last Updated: November 2025

At IKIMO, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, interact with us, or make a purchase. By using our website and services, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following information:

a) Personal Information

Name
Email address
Phone number
Billing and shipping address
Payment details (processed securely via payment gateways)

b) Non-Personal Information

Device type, browser type, and IP address
Website usage data (pages visited, time spent, etc.)
Cookies and tracking data for analytics and personalization

2. How We Collect Information

We collect information when you:

Place an order on our website
Register, subscribe, or fill out a form
Contact us for support or feedback
Interact with our advertisements or social media
Browse our website (through cookies and analytics tools)

3. How We Use Your Information

We use your data to:

Process and deliver your orders
Provide customer service and support
Improve website experience and product offerings
Send order updates, promotions, or relevant information
Comply with legal, tax, and regulatory requirements

4. Data Security

We use appropriate technical and organizational measures to secure your information. Payments are processed through secure, encrypted, PCI-DSS compliant gateways. However, no system is 100% secure, and we cannot guarantee absolute protection of your data.

5. Cookies & Tracking

We use cookies to:

Enhance user experience
Remember preferences
Track traffic and performance analytics
Display relevant advertisements

You can disable cookies in your browser settings anytime.

6. Data Sharing

We do not sell, rent, or trade your personal information. Data may only be shared with trusted partners who help us operate our website, deliver orders, or process payments — all bound by confidentiality and data protection standards.

7. Your Rights

As a user, you have the right to:

Access and correct your personal information
Request deletion of your data
Withdraw consent for marketing communications
Request details of how your data is used

To exercise these rights, email us at support@ikimo.in.

8. Data Retention

We retain your personal data only for as long as necessary to:

Complete your orders and provide after-sales support
Comply with legal obligations

After this period, data is securely deleted or anonymized.

9. Updates to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on this page. Continued use of our website means you accept any changes.